Tuesday, May 5, 2015

Thursday, April 2, 2015

Interesting Statistics of this Teaching Blog

(4/2/2015) Once in a while, google sent me a statistics of viewership. Well, it's just my personal teach depository, I know there are not many viewers. But I seem to have a bunch of Russian followers? Who are they?

RUSSIAN HACKERS!

The issue is there is no authority on the Internet can really fix anarchy problem  of the Internet.


Amazon Dash, Will It Be Successful?

(4/2/2015) I just heard about Amazon Dash today, that was a not-so-successful product. But check Amazon Dash out, it has built-in microphone for voice searching, barcode scanner, and WiFi function, you can scan or search and let Amazon know what you need. Amazon just launched new Dash Buttons, it covers more than 200 popular brands and products with free Dash Buttons available to its PRIME members.

Will this concept of smart-shopping be successful? From its concept, it is a very powerful tool for manufacturers, especially for big brands. But some smartphone applications has similar capabilities: scan barcode, search where to shop online or locally. They could not make a big splash so far. But I think an application or device from Amazon and Walmart like this "Dash" button may really change the way we shop in the future. Isn't it scary? Now the firms not only know what you buy, they even know how fast you use their product.







Tuesday, March 31, 2015

Why Group Brainstorming Is a Waste of Time

(3/31/2015) Do you feel the same as this author? Brainstorming is wasting your time? It may be. However, when the whole team has no idea to start, you always need a process like brainstorming to start with. Don't expect too much or take it too seriously.


Friday, March 13, 2015

Frontier's New Reservation System Is A Disaster

(3/13/2015) You booked a flight and it turns out the waiting line on the reservation system is 'significantly' different from the actual flight time? Well, that's what happened in the Frontier Airlines' new reservation system. If you keep them wait a little bit longer, it is not a big deal (yet). But if you mess up their connecting flight or miss several days of passenger's vacation trip?

The key issue was the testing before launching the new system. How can their process improvement got so wrong which focus only on their internal system integration but forgot the consistency of the "moment of truth" -- which is the interaction between the passenger and the company's system?

I am appalled see that the solutions they respond is like this:
"The airline says that all issues with the system should be resolved by today, but in the event that doesn’t happen, the company posted a few tips for consumers on its Facebook and Twitter pages.
           Suggestions from Frontier included clearing your cache and using Google Chrome, as it apparently works best for FlyFrontier.com"





(3/25/2015) There is another problem in Frontier. This time, passengers are stranded on the plane for 18 hours due to a series of mechanical delays and crew issues. I can understand the mechanical delay. But after 12 hours of delay on the plane, and Frontier could not foresee lack of crew problem? That is a failure of risk management.


MOOC Wave #2 Coming?

(3/13/2015) When several ivy league universities like Harvard, Stanford and MIT jumped into the MOOC (Massive Open Online Courses) bandwagon three years ago, many predicted that our traditional college systems can be in trouble. But the impact is not that big, so far. Today, the New Work Times has an article arguing that the technology and online education ecosystem is not there yet now, but it may come soon.

I think I agree with the author on the point that the technology and online education ecosystem is not there yet now. But I don't think an "Open Badge" can change the tide at all, at best, it generates some ripples. The real problem for students finishing an official degree through MOOC is the "advising process" that will accompany students in their course selection and scheduling. That is, if someone is interested to claim (s)he earns an Business Analytics degrees, there should be one or several curriculums that guiding students through this process. The curriculums have come from some well recognized associations. For example, for the business school, AACSB (The Association to Advance Collegiate Schools of Business) can be one of such organization to set up such curriculums for various business degrees. Without such a supporting system, not many self-motivated students will be able to figure out the path.