Showing posts with label Gap. Show all posts
Showing posts with label Gap. Show all posts

Friday, October 7, 2016

Friday, September 20, 2013

Social Media and Damage Control

(11/28/2013) In Thanksgiving morning, I saw this encouraging news. Gap responded to its "make love" Sikh model ad very positively: "Hi there. Thanks for informing us. Can you please follow & DM (direct message) us? We'd like to know the location of this." It makes a difference and turns a negative distraction into a positive PR for Gap. The IQ of a consciousness business matters.


(9/20/2013) In the era of social media, any misfire of an individual can cause huge damage in the whole dynamic. A thoughtless tweet from a professor at the University of Kansas can rally pro-gun group.  We have seen too many examples: employee's tasteless facebook show-offs (Berger King), Politician's mistweet, Kitchen Aid.... See here.

Collective interest now hinges on several individuals. How much more dynamic a human world can be?

Screenshot saved from Huffington Post



Monday, April 22, 2013

Product Redesign

(4/22/2013) Product redesign suppose to improve the current product, increase profit margin, beat the competitors, and/or attract more consumers. However, sometimes a product redesign makes things worse. There are two examples.

The first one is Tropicana package redesign. It went from a very recognizable package to a generic-look dull package. I really don't know what the administrators were thinking.

The tops are old packages. Those are much nicer.

Another example is the logo redesign of Gap. You may wonder that is a magic work of new CEO trying to show that Gap will enter a new era - from bad to worse.