US DOT on flight delay and in-flight phone call

(9/29/2014) On cntraveler.com, there is a report about the most recent DOT's perspective about flight delay, in-flight phone call and airline mergers.

Here is a page summarizing the passenger's Air Travel right. While FAA is standing up to protect passenger's right due to past serious delays. Airlines cancel flights when the delay may be caused by weather or other uncontrollable factor in order to avoid huge penalty (examples of American Airlines). In the last two years, there are way more flights canceled than before, which causes more travelers missed their flights, canceled their business trips and vacations, and found it more difficult to reach their destinations.

Costly Winter for US Airlines

(3/3/2013) It has been a very costly winter for U.S. Airlines. Snow storms pounded onto the U.S. midwest and east one after another and the cost to the airlines can be as high as $6 billion. Passengers are frustrated too. Not only the flights can be canceled, it take a longer time to rebook an alternative flights since the airlines have been cutting flights in increase its load factor. When my flight back to Taiwan early January was canceled due to a snowstorm, my travel was delayed for two full days.